Returns & exchanges

I gladly accept returns and exchanges for all the products in my store

Contact me within: 14 days of delivery, and we will arrange a return and a refund
Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

If they arrive damaged or defective

I will issue a refund or offer a replacement.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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